Dear all,

As we approach the halfway mark of the Trossachs Explorer, we wanted to share highlights, request feedback and thank you for your continued support. You will find more detail in the attached update which has been summarised below.  

Key highlights:

• We’re delighted to report that passenger numbers this year are consistently ahead of last year’s figures – we’ve welcomed nearly 3,000 passengers onboard since 7th July!
• We’re also proud to report strong reliability of the service, which also marks an improvement this year
• Consistent (glowing!) customer feedback and praise for the Trossachs Explorer dedicated drivers – providing a friendly welcome and going ‘above and beyond’ to ensure passengers have a fantastic experience

Share your feedback:

As the pilot continues, we’re looking to capture as much feedback as possible so we can ensure we gain robust learnings from this second year. We invite everyone to participate in this short online survey: Trossachs Explorer Pilot Evaluation Survey. Please let us know if you require a paper copy or support to complete this.

Help spread the word:

It has been fantastic, and hugely effective seeing so many of our communities helping to promote the service both online and in-person. We very much appreciate this support and would be grateful if you can continue to raise awareness.

Finally, thank you again for your continued support. If you have any questions at all or further feedback to share, please don’t hesitate to contact me or the wider team.

Kind regards,

Emily.

Emily Davie

Mobility Partnership Manager

Loch Lomond & The Trossachs National Park

Direct: 01389 722663

Email emily.davie@lochlomond-trossachs.org